At The Nivara Coffee (TNC), we respect your privacy and are committed to safeguarding your personal information. We follow strict security practices to protect user data and ensure safe interactions on our website. This Privacy Policy explains how we collect, use, and manage information shared with us.

Please note that this Privacy Policy may be updated from time to time without prior notice. We encourage you to review it periodically. By accessing or using this website—whether for browsing or transactions—you agree to be bound by the terms of this Privacy Policy.

Information Collection

You may browse certain sections of the The Nivara Coffee (TNC) website without providing personal details. However, activities such as franchise enquiries, placing orders, or registering an account may require you to share personal information including your name, billing and delivery address, phone number, and email ID.

During registration, you may be asked to create a username and password. You are responsible for maintaining the confidentiality of your login credentials to prevent unauthorized access to your account.

We may also store additional information voluntarily provided by you, such as reviews, emails, feedback, delivery instructions, or enquiry details. Additionally, technical information such as IP address may be collected for security and analytical purposes.

Use and Sharing of Personal Information

The information collected by The Nivara Coffee (TNC) is used to:

• Process orders and service requests
• Respond to franchise or business enquiries
• Improve website functionality and user experience
• Conduct internal analysis and research
• Share updates, offers, and relevant communications
• Resolve technical issues and ensure smooth operations

Your personal information may be shared with:

• Technology partners for website maintenance and system support
• Marketing or advertising partners strictly for internal research and service improvement

We do not sell, rent, or trade your personal information to any third party.

We may disclose personal information when required by law or in good faith belief that such disclosure is necessary to comply with legal obligations, enforce our policies, respond to legal claims, or protect the rights, safety, and property of our users and the public.

Cookies

Cookies are small data files stored on your device that help enhance your browsing experience. The Nivara Coffee (TNC) uses both session-based and persistent cookies to understand user preferences and improve site performance. These cookies do not store any personally identifiable information.

Third-Party Links

Our website may contain links to external websites. Please note that The Nivara Coffee (TNC) is not responsible for the privacy practices, policies, or content of such third-party websites. Users are advised to review the privacy policies of external sites independently.

Consent

By using the The Nivara Coffee (TNC) website in any manner, you acknowledge that you have read, understood, and agreed to this Privacy Policy.